Frequently asked questions
home-seed:FAQ:7
We source from local growers and pack orders the same day in supported zones, so leafy greens, dairy, and perishables reach you at peak freshness.
Yes — same-day delivery is available in select areas. Enter your address at checkout to see available delivery slots for your zone.
Orders can be updated or cancelled before they move into processing. Open your order history or contact support if you need help.
We accept cash on delivery, mobile wallet, and card payments where enabled. Available methods appear at checkout.
If something arrives damaged or below quality standards, report it within 24 hours with a photo and we will arrange a replacement or refund.
Yes — browse by brand on the homepage or filter products by category to find organic, artisan, and specialty pantry labels.
Still need help? Open a support ticket or contact us.